• 2025 Winners
  •  Enter
  •  Attend
  • Judging
  • Winners Hall of Fame
    • 2024 Winners
    • 2023 Winners
    • 2022 Winners
  • Sponsors
  • Contact us
  • Login
HGEM
www.hgem.com/

HGEM works closely with hospitality companies to measure and improve their guests' experience. Their core services include mystery guest assessments, building highly customisable feedback sites, tracking online reputation, and bringing all the data together into one, award-winning Guest Experience Management platform – The Hub – which allows for various teams, from operations to marketing, to draw actionable insights that help increase customer loyalty, reach new customers, and ultimately to grow revenue.

HGEM, which stands for Hospitality Guest Experience Management, have made it their mission to empower hospitality companies with data-led insights into their operational efficiency and guest perceptions, which are key to being successful in such a competitive and rapidly changing market, and today work internationally with over 10,000 restaurants, pubs, hotels, cinemas and caterers, including many well-known brands such as wagamama, Brewdog, Peach Pubs, and local high street institutions Pret a Manger and Pizza Express.

Our Partners

Access
Asahi
Athletic Brewing Company
Au Vodka
BrewDog
Budweiser Brewing Group UK&I
Carlsberg Britvic
Coca Cola Europacific Partners
Damm UK
Diageo
Disaronno
Fever Tree
Frobishers
FUNKIN
Greene King
Heineken
Home Leisure Direct
illy
Jägermeister
Mionetto
Molson Coors
Monkey Shoulder
Poppleston Allen
Sky Business
Snaparazzi
Sunrise Alliance Beverages
Teremana
Thatchers
White Claw


Our event

Contact us
Booking conditions
Terms and conditions
Sponsorship opportunities
William Reed events

Get social

Follow us on Twitter
Follow us on Facebook
Follow us on Instagram
Follow us on LinkedIn

@morningad

Tweets by @https://twitter.com/morningad